Create departments

This guide shows you how to create departments in your organization. Departments help organize employees, positions, and documentation. You can also create hierarchies by assigning parent departments.

Required permissions

Account Owners, Super Admins, and Org Admins can create departments.

Prerequisites

• You have the required permissions (see above)

Instructions

Click the Settings icon in the left sidebar, then navigate to Org Settings → Org Structure → Departments. Click Add department.

Step 1: Enter the department name

1. Enter the Name for the department (required).
2. The name must be at least 2 characters long.

Step 2: Set a parent department (optional)

To create a department hierarchy, assign a parent department:

1. Click the Parent Department dropdown.
2. Search for and select an existing department.
3. Leave empty to create a top-level department.

Tip

Department hierarchies help organize your organizational structure. Child departments inherit context from their parent, making it easier to manage access and responsibilities.

Step 3: Choose a tag colour (optional)

Departments display with a coloured tag throughout Klarify. To customize the colour:

1. Click the Department tag colour dropdown.
2. Select a colour from the palette, or choose a custom colour.
3. Preview how the tag will appear below the colour picker.

The default colour is black if you don’t select one.

Step 4: Create the department

1. Click Save.

The department is created and a confirmation message appears. The new department is now available when assigning positions and organizing your team structure.

Troubleshooting

Issue	Solution
Save button is disabled	Ensure the department name has at least 2 characters.
Parent department not appearing	Only existing departments can be selected as parents. Create parent departments first if needed.

Related documentation

• Update departments
• Create positions
• Create employees