Change your account email
Change the email address associated with your Klarify account. Klarify signs you out after the change, and you must verify the new address before signing in again.
Prerequisites
- Password Login is enabled for your account.
- You can access the new email address.
Instructions
Click your profile icon in the top-right corner, select My account, and click Edit next to Email.
Step 1: Enter your new email
- Enter the address in New Account Email.
- Enter it again in Confirm New Account Email.
Both email fields must contain the same valid address before you can continue.
Step 2: Confirm the email change
Click Confirm and update email.
Klarify signs you out. Verify the new email address before signing in again.
Troubleshooting
| Issue | Solution |
|---|---|
| Confirm and update email is unavailable | Enter a valid email in both fields and make sure the addresses match. |
| The new email is already in use | Use a different address or contact your organization administrator. |